Get up to 10% off on your jewelry shopping at Kohinoor Jewellers! | Enjoy exciting gifts with every purchase! | Exclusive membership cards now available for loyal customers! | Get up to 10% off on your jewelry shopping at Kohinoor Jewellers! | Enjoy exciting gifts with every purchase! | Exclusive membership cards now available for loyal customers! | Get up to 10% off on your jewelry shopping at Kohinoor Jewellers! | Enjoy exciting gifts with every purchase! | Exclusive membership cards now available for loyal customers!

Return and Refund Policy

Return & Refund

In the unlikely event that any merchandise you have ordered from us is not received in good condition, damaged or defective, or if merchandise delivered, is different from what you had ordered, you may return the merchandise. For the process of return, the product should be unused and in the same condition as you received it with its original packaging & the tags. The merchandise return is valid within 20 days from the date on which these goods were delivered.

Return processing: We offer free reverse pick-up services for all orders shipped within India. Once you request to return a product, a pick up is organized for the item. Our courier partners will come to pick up the item within 3-5 business days after your return request has been received. Once pickup is done, your refund will be initiated from our end. In case of prepaid orders, money will be returned to the bank account/ credit/debit card where the payment was made from. For Cash on Delivery orders customers will be required to provide bank details/UPI ID where they would like to receive the refund.